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Thursday, October 3 • 1:00pm - 1:20pm
TALK: Solve Real-World Problems with SMS

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Reaching over 4 billion people globally with a 95% open rate - SMS is a great channel for effective and responsive communication worldwide. In this workshop, we'll explore how SMS solutions solve real-world problems like 2nd factor authentication, proxied chats, instant feedback and more.

Every day SMS is used to provide 2nd factor authentication to sites and services around the world. In a similar way it's used by mobile apps and signup flows to confirm that a user is providing their real number. Learn what you need to know before building this kind of system and what you should avoid.

Private message systems and an inbox on your app do the job - just not as effectively as just letting your users text each other. But how do you do that while protecting their privacy? Find out how to proxy SMS conversations and let your users use the communication channel they're already familiar with.

Collecting feedback is important. Whether your customers are online, or in a brick and mortar store, asking for feedback via SMS makes it an easy and simple process. No survey codes, no URLs to type. See how to collect feedback from your customers, wherever they are.

avatar for Tim Lytle

Tim Lytle

Developer Evangelist, Nexmo
| Tim is a developer evangelist for Nexmo, as well as a contract developer specializing in API integration. | | Most of the time you can find him on twitter as @tjlytle.

Thursday October 3, 2013 1:00pm - 1:20pm
Fort Mason Center 2 Marina Blvd San Francisco, CA 94123

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